Frequently Asked Questions
Everything you need to know about your Kendi Boutique experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 10-15 business days depending on the destination.
What is your return policy?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that final sale items and intimate apparel are non-returnable.
How do I find the right size?
Each product page features a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.
Are your materials ethically sourced?
At Kendi Boutique, we prioritize partnerships with manufacturers who follow fair labor practices and utilize high-quality, sustainable fabrics whenever possible.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and offer interest-free installments through Klarna and Afterpay.